How Buying Services Works
In addition to custom requests, {{platform_name}} allows you to purchase pre‑defined services listed by vendors. These listings clearly outline scope, pricing, and delivery expectations.
1. Choosing a Service
Each service listing includes:
- Description of what’s included
- Delivery timeline
- Pricing
- Any requirements or prerequisites
Review listings carefully before purchasing.
2. Placing an Order
When you purchase a listed service:
- Payment is placed into escrow
- The vendor is notified to begin work
- Funds are held securely until delivery
3. Service Delivery
The vendor delivers the service as described in the listing:
- Files, reports, or access are provided
- Communication happens via the platform
- Any clarification should be requested promptly
4. Approving Completion
Once the service is delivered:
- Review the work carefully
- Approve completion if it matches the listing
- Payment is released to the vendor
5. Scope Boundaries
Vendors are responsible for delivering only what is stated in the listing.
Additional work requires a separate agreement or new request.
6. Best Practices for Clients
- Read listing details carefully
- Ask questions before purchasing
- Avoid assumptions not written in the listing
- Keep communication professional and documented